-
Our Focus is You
VIP Corporate chauffeuring caters to the demanding needs of the global business traveler. Our unrivalled obsession with customer service ensures we deliver the highest quality service anywhere in the world.
-
Can I book online?
Yes, you have the option of using VIP’s custom built online booking page.
- If you already have an account, visit www.vipglobal.com.tw
- To set up your online account, call one of our Account Managers at +886 2 8866 5681
-
How quickly can you quote?
Our unique system provides for instant quoting, which increases the speed and efficiency to which you can return a confirmation to your client. The final quote is subject to terms and conditions.
-
When will I receive my driver’s details?
Bookings are acknowledged within 15 minutes with full confirmation and Driver DDI Number in 1 hour. You will then receive verified driver’s name and mobile number 24 hours in advance.
-
Who will I deal with?
Directly with a dedicated corporate travel coordinator who will report to your account manager.
-
How do you manage changes?
Any changes are controlled via version update numbers. Each change triggers a series of quality control checks of suppliers and drivers.
-
How do you enforce quality control globally?
Using live global job tracking, the VIP system is able to alert the quality control manager (QCM) to any problems. Furthermore, every driver – on every job – is called one hour before pick-up by a dedicated QCM.
-
Do you have a global network?
With offices on three continents, VIP is strategically placed to service even the most complicated and demanding projects, combining local attention to detail with global logistic support.
-
Are your rates commissionable?
We have a flexible structure to accommodate your companies pricing policy. Contact us for more information.
-
Do you create client profiles?
Yes, our system collates client preferences and non-confidential data from previous bookings to ensure a personalized, efficient service.